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Zimride Update

What happens to my account information and account data?

We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. Click here to learn more about our privacy policy: https://www.zimride.com/ehi/privacy

You may contact us to request permanently removal of any information collected from your account. Please send an e-mail with your request to support@zimride.com or through accessing our Global Privacy Portal prior to December 31, 2025.

What if I have upcoming trips?

Zimride will be fully operational for members to check their profile, post rides, and check their upcoming rides up until December 31, 2022. All trips posted for dates beyond December 31, 2022 and recurring (commute) trips will be cancelled as we close down the site 1/1/2023.

  

Will you recommend another carpooling platform?

As there are several great carpool options available, we can’t currently recommend a specific platform.

We will continue to serve and strive to meet our communities’ transportation needs through our other mobility services available at our neighborhood Enterprise Rent-A-Car locations for single trips or our Commute with Enterprise service to help you vanpool to and from your work.

Zimride Update - Networks

Will a communication from Zimride be sent to the individual users? When?

Zimride will notify all active members of their account deactivation. E-blast communications will be sent out starting on the second week of October, followed by a reminder on the first week of December, 2020.

Zimride will notify all active members of their account deactivation. E-blast communications will be sent out starting on the last week of November, followed by a reminder on the second week of December, 2022.

  

Does my network contract need a termination agreement?

All existing contracts between accounts and Zimride have already expired, please work with Mark Hill, Mark.Hill@ehi.com, to discuss any questions you may have around your agreement.

Will you recommend another carpooling platform?

As there are several great carpool options available, we can’t currently recommend a specific platform.

We will continue to serve and strive to meet our communities’ transportation needs through our other mobility services available at our neighborhood Enterprise Rent-A-Car locations for single trips or our Commute with Enterprise service to help you vanpool to and from your work.

When will my Zimride account be deactivated?

All accounts, the active service offering and support of Zimride will be shut off on 12/31/2022.

For questions regarding the closure of your Zimride network, please contact Mark Hill at Mark.Hill@ehi.com

What will happen to the user data in our network?

We will retain their information for as long as their account is active or as needed to provide services. We will retain and use their information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. Click here to learn more about our privacy policy: https://www.zimride.com/privacy

Users may contact us to request permanently removal of any information collected from their account by accessing our Global Privacy Portal before 12/31/2025.